Frequently Asked Questions
Everything you need to know about your Dolly Sports order and our high-performance gear.
How should I care for my Dolly Sports technical apparel?
To maintain the performance and longevity of your gear, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid fabric softeners and bleach, as these can break down moisture-wicking fibers.
What is your return policy for sports equipment and clothing?
We offer a 30-day return window for all unused items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like water bottles and undergarments cannot be returned once opened.
How long does shipping take and can I track my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a confirmation email containing a tracking number so you can follow your gear every step of the way.
Do you offer international shipping?
Yes, Dolly Sports ships worldwide. International delivery times vary by location, typically ranging from 7-14 business days. Please note that customs duties and taxes may apply depending on your country.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secure.
How do I find the right size for my athletic build?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more aerodynamic, compressive fit.